MojibA virtual employee that replies to your store’s customers 24/7
An assistant that learns your products and store info, answers customer questions, suggests products, and hands tough conversations to your team — by text or voice — from one simple dashboard.
Everything your store needs from a smart assistant
Built for Zid and Salla stores, and speaks Arabic in your store’s own dialect.
Instant, smart replies
Answers customer questions about products, prices, delivery and warranty — in your dialect and your store’s style.
Text and voice handover to employees
If a customer needs human help, the chat is handed over to your employee as text or a live voice call — via Telegram or WhatsApp.
Learns from every conversation
Reviews conversations and improves itself — the more you use it, the more accurate its replies and the closer to your style.
Smart product recommendations
Suggests products from your store based on what the customer asks for, and tracks the most requested products.
A design that matches your store
Change the colors, emoji, bot name and bubble position from the dashboard — no code needed.
Detailed stats
Track messages, store ratings, employee performance and most requested products from one screen.
Arabic and English, automatically
It picks up your site’s language and your customer’s language on its own and replies in it — no setup needed. Even your human employee’s replies are translated for the customer, and back.
Direct integration with Zid and Salla
Tracks the customer’s order status and gives the details instantly, and can create a real payment link and cart right inside the chat.
Automatic sync with Google Merchant
Connect your Google Merchant Center feed and your products update automatically every 6 hours — no manual file uploads.
Instant smart escalation to employees
If the AI can’t answer a question, it’s broadcast instantly to all your active employees, and the first reply is learned automatically for next time.
Images in chat
The customer and the employee can share images right inside the chat window, and enlarge them with one tap.
🎙️ Live voice calls with your employee
New in Mojib — the customer taps one button and calls your support agent directly, no numbers or external apps.
Install in 3 simple steps
No technical skills needed — everything is ready from the dashboard.
Create your account
Enter your store details and pick a plan — the free trial lasts 14 days.
Connect your store info
Upload your products file and store info, and customize the chat theme with your colors and style.
Install one code
Add one line of code to your Zid or Salla store, and your assistant starts replying right away.
Choose the right plan for your store
You can start or upgrade your plan any time from the dashboard.
- 3 employees
- Customer service (Telegram)
- Detailed employee stats
- 500 messages per day
- 2 employees
- Customer service (Telegram)
- Detailed employee stats
- 2,000 messages per day
- 5 employees
- Customer service (Telegram)
- Daily backup
- Self-learning from conversations
- Detailed employee stats
- Unlimited messages per day
- 20 employees
- Customer service (Telegram)
- Customer service (WhatsApp)
- Daily backup
- Self-learning from conversations
- Detailed employee stats
Create your Mojib account
- 3 employees
- Customer service (Telegram)
- Detailed employee stats
Partners who trust Mojib
Got a question?
Do I need technical skills to install it?
No — installing is just copying one code and pasting it into your Zid or Salla store settings. There are detailed illustrated steps inside the dashboard.
How does the voice handover to an employee work?
The customer taps the button "Voice contact" inside the chat window, and a WebRTC call starts right away with your employee — no phone numbers or external apps.
Can my assistant reply in my dialect with my store info?
Yes — you upload a file with your store info and shipping and exchange policies, plus your products file, and your assistant uses them directly in its replies.
What happens if it can’t answer a customer’s question?
The question is handed automatically to one of your employees or the store owner via WhatsApp or Telegram
Can it reply in English?
Yes — it supports Arabic and English automatically: if your site is in English the chat appears in English, and it replies to every customer in their own language. Even if you hand the chat to a human employee, their replies are translated automatically between the customer and the employee.
Can it show my order status or create a payment link?
Yes — if your store is on Zid or Salla, the customer can ask about their order status by number and get the details instantly. And if they want to buy a specific product, the bot confirms with them, then gives them a real payment link right inside the chat.
Do I have to update my products manually every so often?
Not if you use a Google Merchant Center feed — it updates automatically every 6 hours. And if you upload an Excel file, you can update it whenever you like with no extra technical setup.
Can I change my plan later?
Sure, you can upgrade or downgrade your plan any time by contacting us, and the change is applied to your account right away.